If Windows Internet Explorer crashes, stops working, or close unexpectedly when you open it, you will soon get an error message telling that Internet Explorer isn’t working or that it encountered a problem and needs to close. In many cases, you will be asked to Send Error Report so as to help Microsoft diagnose and solve the error. Actually, it is a true fact that besides contacting Microsoft, there are still some simple ways you can take when Windows Internet Explorer is not responding on your own and fix the error easily.
If this is the first time for you to notice that your Internet Explorer has stopped responding, try restarting the web browser a little later as the problem might be temporary. However, if it happens frequently, you need to pay more attention as it might be caused a presence of spyware, an add-on issue, a computer virus, or a corrupted file… All of these can severely affect your computer performance if cannot be fixed timely.
To stop the frequent appearance of Internet Explorer is not responding error messages, first you have to make sure that the computer is totally virus clean. Computer Virus can get onto the computer secretly without letting you know and replicate themselves by being copied to another program, computers or some files. Also, they are able to reset your web browser’s settings without your knowledge or hijack your Internet activities, etc. A virus infected computer can result in slow computer performance, low productivity, high expenses in recovering information and ultimately losing credibility in market. When the Internet Explorer cannot locate the required files, resource to open it correctly, it will soon show a stop responding error message. What is more, a virus –free computer helps to ensure a smooth computer all the time without some errors such as C:\Windows\system32\nvvsvc.exe error message.
Secondly, you should check the add-ons that added to your Internet Explorer. Sometimes, they will modify the interface and/or behavior of web browsers and the incompatible ones will make the Windows Internet Explorer to stop working unexpectedly. At this time, just open your Internet Explorer, go to Tool, Manage Add-ons to see what you have ever added to your browser. Uninstall the recently –installed ones to see whether you are able to launch your Internet Explorer correctly. If not, try disabling them one by one to determine the one that causing the error and disable or uninstall it.
Thirdly, you’d better check and reset your Internet Explorer’s settings. Some incorrect settings can make the Windows Internet Explorer to stop working. To do this, you can simply perform the following steps:
*Open your Windows Explorer windows.
*Click Tools button, and then click Internet Options.
*Click the Advanced tab, and then click Reset.
*In the Reset Internet Explorer Settings dialog box, click Reset.
*Click Close, and then click OK when you have finished the resetting.
*Quit your Windows Explorer windows and re-open it to get all these changes to take effect.
If a reset of the Windows Internet Explorer does not solve the problem, make sure that you have installed all available updates. Windows provides free updates for Windows operating system, software and hardware regularly to deal with some previous unknown bugs. Sometimes, it might include updates for Internet Explorer, which works to deal with the Windows Internet Explorer not working problem. What is more, Windows updates help to greatly enhance PC performance and improve its ability against some unknown threats. Thus, it is highly recommended that you can download and install all recommended updates properly on the computer.
Finally, an error within the registry database can also stop your Windows Internet Explorer from running correctly. The Windows registry database contains all the configurations and settings for the hardware and software of your computer. That is, it contains all the values and keys to tell the system when and how to function the program correctly. Whenever you install the Internet Explorer to the computer, it will automatically add some corresponding to this database to tell the system when and how to perform all your requests correctly. If some goes missing and cannot be located correctly to open your Internet Explorer, you will unexpectedly get a Windows Internet Explorer is not responding, stops working or crashes error message. Thus, it is quite important for you to regularly check and repair all registry errors instantly. This way, you will be able to run the computer as well as your Windows Internet Explorer properly all the time.
In a word, it is not the only way to contact Microsoft trying to fix the Windows Internet Explorer is not responding error. With the above solutions, you will be able to check and deal with the Windows Internet Explorer error easily on your own.
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