Are you frequently getting the following error message when trying to update to the new iPhone OS v3.0 or in your iTunes?
We could not complete your iTunes Store request.
An unknown error occured (-4).
There was an error in the iTunes Store. Please try again later.

Yeah! It is really a problem that troubles lots of iTunes users right now and there is no need to worry about it from now on. With the instructions here, you will be able to check and fix iTunes error 4 at your hand. By the way, if you want more tips to fix iTunes error 2, you can directly go here!
First, you need to make sure that there are something wrong with the computer, but not the USB device, if there is anything wrong with your USB device, you need to repair it at the shop where you buy it. So you’d better plug it in other computer to make sure it’s your computer error. If this could not solve iTunes error 4, you could follow the following steps.
Another thing to try if you’re given the error code while using an instant messenger is to delete the cache files associated with it. Depending on which messenger you’re using and which version of Windows, this might be done any of a few ways, so do a quick search for exact details given the versions you’re working with.
If the two above steps do not work, the third chance you can do is to re-install the iTunes program. To do this, you can go to “Start > Control Panel > Add / Remove Programs” to first uninstall the iTunes application from your computer and then reinstall it again with the installation CD.
But after this step, you have to then clean out any of the problems that you could have with the “registry database” of your PC. This database is an important set of settings that Windows will use to run, and is used widely to help your system load up the likes of your most recent emails, desktop wallpaper and even your passwords. Despite the registry playing a vital role for the smooth operation of Windows, it’s continually causing a large number of problems for your computer – leading to a large number of problems forming on your PC. If the system cannot find the required files to run the iTunes correctly, you will come to the chance to get an iTunes error 4 message. To fix this, you have to be able to repair any of the registry errors that are causing problems on your system, by downloading & running a registry cleaner tool.
Thus, when getting the iTunes error 4 messages, directly follow the above steps and you can get rid of the error messages as easily as you can. Run your iTunes correctly without problem will make your computer life more enjoyable.
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Thanks so much for this post!!!
I was restoring my Ipod when my brother took the usb cord. It stopped restoring and Itunes read unkown error 4. On my Ipod it has the apple logo and an empty download bar. it wouldnt connect to iTunes and could not shut down. Great article here to solve this issue for me!