Upon logging onto Xbox live with the Windows Live ID, the computer users will get the annoying error 80151012 message saying that:
“Sorry, something’s wrong with your Windows Live ID.
Error code: 80151012”
Without the Windows live ID, many computer users will fail to use the Xbox due to the fact that all contents being tied to the blocked account. If you are having the same problems right now, maybe you can find some solutions here to solve error 80151012 on your own.
First of all, note that right now “Windows Live ID” is called “Microsoft account”. To solve the error 80151012 when logging onto Xbox, you can directly follow these steps:
*Go to the Reset your password page.
*And select “I think someone else is using my Microsoft account”.
*Click Reset your password.
*Enter your Microsoft account name.
*Type the characters you see in the picture and click Next to go
* Click Customer support.
*When Customer support appears, click it.
*Enter the Microsoft account that you are trying to recover.
*Enter your contact email address and click Continue.
*Validate your identity by providing as much information as you can on the Microsoft account recovery page.
*Follow the instructions to finish and you might successfully log onto your account without an error 80151012 message.
If you have performed the above steps but still fail to access your account, check and remove all viruses from the computer. We know that a computer virus is a small malicious software computer program that is intentionally developed to harm the computer. Even though your computer is only for daily usage, the viruses can get onto your computer secretly, for example, via removable media, e-mail attachments or internet downloads. Once get onto the computer, they can infect and corrupt other software on your computer to greatly destroy your computer, your hard disk and delete & erase data on your computer. If some files relating to the programs you want to open were mis-removed due to a virus infection, you will soon get the error 80151012 message when trying to log onto your account. To properly use the computer, you should take instant actions to completely scan your whole PC and get rid of all viruses immediately.
Lastly, check & fix computer registry errors. Though registry acts as the main component of the Windows-based operating system, registry problems are very annoying due to the fact they can slow your computer down to snail speed or bring in some other computer error codes but not just the error 80151012. Over time, as you uninstall or install program, your registry database which holds lots of data becomes clogged up or corrupted. Hence, registry errors are regarded as the main causes of the computer error messages and should be fixed immediately. With the development of the computer technology, it is very easy for you to get some registry cleaners on the market to check and deal with all errors inside windows registry database within clicks.
To get an error 80151012 while trying to log onto your account is common; with the above solutions, you will be able to effectively check and fix the problem the easiest way. Then, you can enjoy your Xbox pleasantly all the time.
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