Error code 69-C00D36B4 – What causes it and how to get rid of error code 69-C00D36B4?

Are you keeping on getting the error code 69-C00D36B4 when trying to view a video? I have received several emails from the reader complained this annoying computer error code. Actually, it is a code telling you that either the video codec or the audio codec is unsupported, or one of the streams in a video file is corrupted. Though this sounds a little weird and difficult, you are able to get rid of error code 69-C00D36B4 with some rather easy steps.

solve error code 69-C00D36B4

First of all, we all know that together with the development of the computer technology, PC viruses infect millions of computers every day. From a simple study we can learn that, all PCs are at a 90% risk to be infected even though it is only for daily computer use. Viruses can destroy data, steal important personal information, and even make a computer run completely unstably. Besides, viruses are able to stop you from connecting some resources correct to cause the appearance of error code 69-C00D36B4 or unknown error 0XE80000A. So, the first tip you should do right now is to thoroughly scan your whole computer and remove all PC threats.

Secondly, you should check and fix all errors on your hard drive as they can also cause the error code 69-C00D36B4 to occur. If you are using Windows XP, you can directly use the Windows built-in Windows Disk Manager tool to check for file system errors and bad sectors existing on the hard disk. To check your drives, perform the three simple steps here:
1- Double click “My Computer”, right click on drive you want to check and select Properties
2- Click Tools tab and “Check Now” under Error-checking option
3- In popping-up dialog box select the “Automatically fix file system errors” or/and “Scan for and attempt recovery of bad sectors” to automatically check & fix file system errors/bad sectors

Thirdly, you’d better delete the programs you do not need and uninstall them completely. It is notoriously known that some computer manufacturers pack their new computers with programs you did not order and might not use at all. All of these unwanted programs might greatly slow your computer down or stopping you from booting up the PC correctly by wasting precious memory, disk space and processing power and sometimes bring the error code 69-C00D36B4. Simply go to Control Panel, Add/Remove Programs to locate and uninstall all unneeded programs from your PC.

Last but not least, registry errors are among the most common causes of error code 69-C00D36B4. During the usage, the computers may have gathered a lot of information for a long time. Sometimes, this information are no longer needed but they remained in the computer’s registry, making it larger and larger as day goes. This way, the computer and some software & hardware may have to spend more time reading through this database for the required entries to finish your computer request correctly. If the data access speed is too long and when the system fails to find the correct entries, you will come to the chance to get an error code 69-C00D36B4 message at startups again and again. Hence, you have to track down those information and remove them from Windows registry database timely. If you don’t know how to do, you can solve the problem for free with a registry cleaner utility. Those tools are designed to deeply scan the whole system and get rid of all errors inside your PC, returning you a completely error-free system within clicks. You can easily download one from the Internet and fix Windows registry errors safely and quickly.

In a word, an error code 69-C00D36B4 while watching some videos can drive you mad. However, with the above solutions you are able to easily troubleshoot the error and solve the error code the simplest way.

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Posted by Daisy in Blog code error on October 30th, 2012 | 2 Comments

2 Responses to Error code 69-C00D36B4 – What causes it and how to get rid of error code 69-C00D36B4?

  1. Author Image
    Walker Faye -  November 3, 2012 at 12:53 am

    okay so I put a movie onto my thumb drive to watch on my xbox 360. everything is fine and the file works until I either try to skip ahead or resume the video. If I try to skip ahead or resume it after I stop watching I get error code 69-C00D36B4. but if I go back into my movie and hit restart and start it from the begining again it works until I try to skip chapters. What gives all of my other movies that play will skip but this one.I am so lucky to find your post as it solves the error instantly for me.


  2. Author Image
    Madden Alvy -  November 5, 2012 at 5:52 pm

    So I have movies on my laptop in mp4 format, and i used to be able to put them on a flash drive and watch them on my xbox. But for some reason they’ve stopped working on my xbox. They still work on my computer though. I get the error code 69-C00D36B4 but i can’t find any useful solutions until came to your post. Will come back again!!


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